RT Book, Section A1 Clancy, Cheri SR Print(0) ID 1189614912 T1 The Emotionally Intelligent and Emotionally Competent Nurse T2 Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication, 2e YR 2019 FD 2019 PB Sigma Theta Tau International PP New York, NY SN 9781945157905 LK apn.mhmedical.com/content.aspx?aid=1189614912 RD 2024/04/20 AB Anyone can become angry. That is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose and in the right way—that is not easy.–Aristotle