RT Book, Section A1 Oster, Cynthia A. A1 Braaten, Jane S. SR Print(0) ID 1189260113 T1 Foreword T2 High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, 2e YR 2021 FD 2021 PB Sigma Theta Tau International PP New York, NY SN 9781948057776 LK apn.mhmedical.com/content.aspx?aid=1189260113 RD 2024/04/19 AB 2020 was designated by the World Health Organization as the Year of the Nurse and Midwife. Instead, it has been the year of COVID-19. Healthcare organizations across the continuum of care have been besieged with critically ill people, with shortages of supplies and equipment to deliver care, and with frontline clinicians often forced to provide care with insufficient personal protection equipment. The pandemic—which already has claimed more than 215,000 lives (Johns Hopkins University of Medicine Coronavirus Resource Center, 2020) and more than 1,700 healthcare providers (Frellick, 2020) in the US—must lead to systemic change in the healthcare industry. If ever we have been in need of highly reliable healthcare organizations, this is the time.