RT Book, Section A1 McKnight, S. E. SR Print(0) ID 1188123434 T1 De-Escalation Techniques T2 De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression YR 2020 FD 2020 PB Sigma Theta Tau International PP New York, NY SN 9781948057493 LK apn.mhmedical.com/content.aspx?aid=1188123434 RD 2024/03/28 AB “Better than a thousand words, is one word that brings peace.”–Buddha