AU - Grenny J FAU - Grenny, Joseph AU - Patterson K FAU - Patterson, Kerry AU - McMillan R FAU - McMillan, Ron AU - Switzler A FAU - Switzler, Al AU - Gregory E FAU - Gregory, Emily TI - What’s a Crucial Conversation?: And Who Cares? PT - BOOK SECTION DP - 2022 BTI - Crucial Conversations: Tools for Talking when Stakes are High, 3e DA - 2022 Y2 - 2024/03/28 UR - apn.mhmedical.com/content.aspx?aid=1192873493