AU - McKnight S FAU - McKnight, S. E. TI - Creating a calming, caring, and healing healthcare environment PT - BOOK SECTION DP - 2020 BTI - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression DA - 2020 Y2 - 2024/04/19 UR - apn.mhmedical.com/content.aspx?aid=1188124175