TY - CHAP M1 - Book, Section TI - Impromptu Scripting, Phrasing, and Acronyms A1 - Clancy, Cheri PY - 2019 T2 - Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication, 2e AB - It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt.–Mark TwainTo script or not to script: In healthcare, that is the question. SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/04/23 UR - apn.mhmedical.com/content.aspx?aid=1189615081 ER -