TY - CHAP M1 - Book, Section TI - About the Authors A1 - Oster, Cynthia A. A1 - Braaten, Jane S. PY - 2021 T2 - High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, 2e AB - CYNTHIA A. OSTER, PHD, MBA, APRN, ACNS-BC, CNS-BC, ANP, FAAN SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/04/18 UR - apn.mhmedical.com/content.aspx?aid=1189260015 ER -