TY - CHAP M1 - Book, Section TI - De-Escalation of Angry Patients A1 - McKnight, S. E. PY - 2020 T2 - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression AB - “For every minute you remain angry, you give up 60 seconds of peace of mind.”–Ralph Waldo Emerson SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/04/25 UR - apn.mhmedical.com/content.aspx?aid=1188124069 ER -