TY - CHAP M1 - Book, Section TI - Performing a Mental Status Assessment A1 - McKnight, S. E. PY - 2020 T2 - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression AB - “Peace begins with a smile.”–Mother Teresa SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/03/28 UR - apn.mhmedical.com/content.aspx?aid=1188123785 ER -