TY - CHAP M1 - Book, Section TI - Assessing an Escalating Situation for Early Intervention A1 - McKnight, S. E. PY - 2020 T2 - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression AB - “Darkness cannot drive out darkness: Only light can do that. Hate cannot drive out hate; only love can do that.”–Dr. Martin Luther King, Jr. SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/03/28 UR - apn.mhmedical.com/content.aspx?aid=1188123382 ER -