TY - CHAP M1 - Book, Section TI - A1 - McKnight, S. E. PY - 2020 T2 - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression AB - SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/04/25 UR - apn.mhmedical.com/content.aspx?aid=1188123162 ER -