TY  - CHAP
M1  - Book, Section
TI  - Table of Scripts
A1  - Clancy, Cheri
Y1  - 2019
N1  - 
T2  - Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication, 2e
AB  - Table  Graphic  Jump  Location|Download  (.pdf)|PrintScript  #NamePage1.1What  to  say  when…a  nurse  colleague  isn’t  pulling  his  or  her  weight.181.2What  to  say  when…you  greet  a  patient  and  he  responds  negatively.202.1What  to  say  when…you  are  confronting  a  colleague’s  dishonest  behavior.372.2What  to  say  when…you  feel  you  are  being  sexually  harrassed.543.1What  to  say  when…you  need  to  ask  a  colleague  to  stop  gossiping.783.2What  to  say  when…you  need  to  ask  your  supervisor  for  help  with  your  workload.843.3What  to  say  when…you  need  to  deal  with  an  angry  physician.863.4What  to  say  when…you  need  to  take  the  “fumes”  out  of  someone  who  wears  too  much  perfume/cologne.883.5What  to  say  when…you  want  to  optimize  your  annual  evaluation.923.6What  to  say  when…you  need  to  confront  a  habitual  interrupter.946.1What  to  say  when…you  think  a  patient  isn’t  being  respectful  to  you  (using  the  3WITH  acronym).1387.1What  to  say  when…you  want  to  ask  your  manager  to  stop  micromanaging  you.1587.2What  to  say  when…a  coworker  isn’t  respectful  of  diversity.1608.1What  to  say  when…you  are  dealing  with  angry  patients  or  families.1868.2What  to  say  when…you  need  to  apologize  to  patients  or  their  families.1969.1What  to  say  when…you  need  to  tell  your  supervisor  someone  else  took  credit  for  your  work.22210.1What  to  say  when…you  feel  you  need  to  go  above  your  nurse  manager.252  
SN  - 
PB  - Sigma Theta Tau International
CY  - New York, NY
Y2  - 2024/04/19
UR  - apn.mhmedical.com/content.aspx?aid=1189614593
ER  -