TY - CHAP M1 - Book, Section TI - The Emotionally Intelligent and Emotionally Competent Nurse A1 - Clancy, Cheri PY - 2019 T2 - Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication, 2e AB - Anyone can become angry. That is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose and in the right way—that is not easy.–Aristotle SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/03/28 UR - apn.mhmedical.com/content.aspx?aid=1189614912 ER -