TY - CHAP M1 - Book, Section TI - Developing A Healthcare Violence-Prevention Plan A1 - McKnight, S. E. PY - 2020 T2 - De-Escalating Violence in Healthcare: Strategies to Reduce Emotional Tension and Aggression AB - “It isn’t enough to talk about peace. One must believe in it. And it isn’t enough to believe in it. One must work at it.”–Eleanor Roosevelt SN - PB - Sigma Theta Tau International CY - New York, NY Y2 - 2024/03/29 UR - apn.mhmedical.com/content.aspx?aid=1188124208 ER -