Sections View Full Chapter Figures Tables Videos Annotate Full Chapter Figures Tables Videos Supplementary Content +++ CHAPTER 1 +++ References + +Brockbank, A., McGill, I. (2012). Facilitating reflective learning: Coaching, mentoring and supervision. Retrieved from http://www.columbia.edu/cgi-bin/cul/resolve?clio10039489+ +Brown, A. (2014). Organizational paradigms and sustainability in excellence: From mechanistic approaches to learning and innovation. International Journal of Quality and Service Sciences, 6(2), 181–190.+ +Burton-Jones, A., Spender, J. C. (2011). The Oxford handbook of human capital. Oxford handbooks in business and management. Oxford, UK: Oxford University Press: 1 online resource (xviii, 6888 pages).+ +Franklin, B. (n.d.). Retrieved from http://www.goodreads.com/author/quotes/289513.Benjamin_Franklin+ +Frost, R. (n.d.). Retrieved from http://www.goodreads.com/author/show/7715.Robert_Frost+ +Malloch, K., Porter-O’Grady, T. (2010). The quantum leader: Applications for the new world of work. Boston, MA: Jones & Bartlett.+ +McKay, D. O. (n.d.). Retrieved from http://www.goodreads.com/author/show/601416.David_O_McKay+ +Patton, R., Zalon, M., Ludwick, R. (Eds.). (2015). Nurses making policy: From bedside to boardroom. New York, NY: Springer.+ +Piper, L. E. (2012). Generation Y in healthcare: Leading millennials in an era of reform. Frontiers of Health Services Management, 29(1), 16–28. [PubMed: 23050334] + +Plutarch. (n.d.). Retrieved from http://www.goodreads.com/author/show/31015.Plutarch+ +Raes, E., Decuyper, S., Lismont, B. (2013). Facilitating team learning through transformational leadership. Instructional Science, 41(2), 287–305.+ +Swanwick, T., McKimm, J. (2011). ABC of clinical leadership. Chichester, West Sussex, UK: BMJ Books. +++ CHAPTER 2 +++ References + +Adams, L. (2011). Learning a new skill is easier said than done. Gordon Training International. Retrieved from http://www.gordontraining.com/free-workplace-articles/learning-a-new-skill-is-easier-said-than-done + +American Organization of Nurse Executives. (2013). AONE salary and compensation study for nurse leaders. Washington, DC: Author. + +Boychuk-Duchscher, J. E., Cowin, L. (2004). Multi-generational nurses in the workplace. Journal of Nursing Administration, 34(11), 493–501. + +Bridges, W. (2009). Managing transitions: Making the most of change. Philadelphia, PA: Da Capo Press. + +Kutin, J. (2012). Distinct generations make nursing leadership challenging. Retrieved from http://www.nursetogether.com/distinct-generations-make-nursing-leadership-challenging + +Larkin, H. (2015). The traits of today’s ideal health care CEO. H&HN. Retrieved from http://www.hhnmag.com/Magazine/2015/June/cover-new-health-care-CEO + +MacMillan, D. (2008). Issue: Retiring employees, lost knowledge. Retrieved from http://www.bloomberg.com/bw/stories/2008-08-20/issue-retiring-employees-lost-knowledgebusinessweek-business-news-stock-market-and-financial-advice + +McGraw, Mark. (2013). A mass exodus of millennials? Retrieved from http://www.hreonline.com/HRE/view/story.jhtml?id=534355895 + +McMenamin, P. (2014). 2022: Where have all those nurses gone? Retrieved from http://www.ananursespace.org/blogs/peter-mcmenamin/2014/03/14/rn-retirements-tsunami-warning?ssopc=1 + +Sherman, R. (2013). What competencies do nurse leaders need today? Retrieved from http://www.emergingrnleader.com/competenciesnurseleadersneed + +Society for Human Resource Management. (2014). Executive summary: Preparing for an aging workforce. Retrieved from https://www.shrm.org/Research/SurveyFindings/Documents/14-0765%20Executive%20Briefing%20Aging%20Workforce%20v4.pdf + +Tzyh-Lih, H., Lin, L., Wu, J., Tsai, H. (2006). A framework for designing nursing knowledge systems. Interdisciplinary Journal of Information, Knowledge, and Management, 1(1), 13–22. +++ CHAPTER 3 +++ References + +Balanced Scorecard Institute. (n.d.). Balanced scorecard basics. Retrieved from https://balancedscorecard.org/Resources/About-the-Balanced-Scorecard + +Centers for Medicare & Medicaid Services. (2015). Background. Retrieved from www.hcahpsonline.org + +... Your MyAccess profile is currently affiliated with '[InstitutionA]' and is in the process of switching affiliations to '[InstitutionB]'. Please click ‘Continue’ to continue the affiliation switch, otherwise click ‘Cancel’ to cancel signing in. Get Free Access Through Your Institution Learn how to see if your library subscribes to McGraw Hill Medical products. Subscribe: Institutional or Individual Sign In Username Error: Please enter User Name Password Error: Please enter Password Forgot Username? Forgot Password? Sign in via OpenAthens Sign in via Shibboleth