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CHAPTER 1

References

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Brockbank,  A., McGill,  I. (2012). Facilitating reflective learning: Coaching, mentoring and supervision. Retrieved from http://www.columbia.edu/cgi-bin/cul/resolve?clio10039489
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Brown,  A. (2014). Organizational paradigms and sustainability in excellence: From mechanistic approaches to learning and innovation. International Journal of Quality and Service Sciences, 6(2), 181–190.
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Burton-Jones,  A., Spender,  J. C. (2011). The Oxford handbook of human capital. Oxford handbooks in business and management. Oxford, UK: Oxford University Press: 1 online resource (xviii, 6888 pages).
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Malloch,  K., Porter-O’Grady,  T. (2010). The quantum leader: Applications for the new world of work. Boston, MA: Jones & Bartlett.
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McKay,  D. O. (n.d.). Retrieved from http://www.goodreads.com/author/show/601416.David_O_McKay
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Patton,  R., Zalon,  M., Ludwick,  R. (Eds.). (2015). Nurses making policy: From bedside to boardroom. New York, NY: Springer.
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Piper,  L. E. (2012). Generation Y in healthcare: Leading millennials in an era of reform. Frontiers of Health Services Management, 29(1), 16–28.  [PubMed: 23050334]
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Raes,  E., Decuyper,  S., Lismont,  B. (2013). Facilitating team learning through transformational leadership. Instructional Science, 41(2), 287–305.
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Swanwick,  T., McKimm,  J. (2011). ABC of clinical leadership. Chichester, West Sussex, UK: BMJ Books.

CHAPTER 2

References

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Adams,  L. (2011). Learning a new skill is easier said than done. Gordon Training International. Retrieved from http://www.gordontraining.com/free-workplace-articles/learning-a-new-skill-is-easier-said-than-done
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American Organization of Nurse Executives. (2013). AONE salary and compensation study for nurse leaders. Washington, DC: Author.
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Boychuk-Duchscher,  J. E., Cowin,  L. (2004). Multi-generational nurses in the workplace. Journal of Nursing Administration, 34(11), 493–501.
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Bridges,  W. (2009). Managing transitions: Making the most of change. Philadelphia, PA: Da Capo Press.
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Kutin,  J. (2012). Distinct generations make nursing leadership challenging. Retrieved from http://www.nursetogether.com/distinct-generations-make-nursing-leadership-challenging
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Larkin,  H. (2015). The traits of today’s ideal health care CEO. H&HN. Retrieved from http://www.hhnmag.com/Magazine/2015/June/cover-new-health-care-CEO
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McGraw,  Mark. (2013). A mass exodus of millennials? Retrieved from http://www.hreonline.com/HRE/view/story.jhtml?id=534355895
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McMenamin,  P. (2014). 2022: Where have all those nurses gone? Retrieved from http://www.ananursespace.org/blogs/peter-mcmenamin/2014/03/14/rn-retirements-tsunami-warning?ssopc=1
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Sherman,  R. (2013). What competencies do nurse leaders need today? Retrieved from http://www.emergingrnleader.com/competenciesnurseleadersneed
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Society for Human Resource Management. (2014). Executive summary: Preparing for an aging workforce. Retrieved from https://www.shrm.org/Research/SurveyFindings/Documents/14-0765%20Executive%20Briefing%20Aging%20Workforce%20v4.pdf
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Tzyh-Lih,  H., Lin,  L., Wu,  J., Tsai,  H. (2006). A framework for designing nursing knowledge systems. Interdisciplinary Journal of Information, Knowledge, and Management, 1(1), 13–22.

CHAPTER 3

References

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Balanced Scorecard Institute. (n.d.). Balanced scorecard basics. Retrieved from https://balancedscorecard.org/Resources/About-the-Balanced-Scorecard
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Centers for Medicare & Medicaid Services. (2015). Background. Retrieved from www.hcahpsonline.org
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